Chris Kurtzman , Chief Executive Officer  Todd Vanek , Executive Vice President of Sales  Tom Campion , Senior Vice President of Finance and Operations  Mark Berkey , SVP-Division Director of Hess Print Solutions Burt Phillips , Customer Service Manager Frank Pennino , Finishing Manager John Pfleiderer, Scheduling Manager Martin Sullivan , Director of Estimating and Procurement Brian Grimes , Post Press Manager Rick Neuenschwander , Prepress and Pressroom Manager Twilla Watson, Human Resources Manager Douglas Holzschuh, VP of Information Technology